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Privacy Policy | Terms and Conditions

Privacy Policy

EFFECTIVE AS OF Oct 1, 2023

Introduction

I are committed to respecting your right to privacy and protecting your information when you visit realtybyemma.com and use my services. In order to do so I need to collect, process and retain some personal information about you so that we can deliver our products and services in a way that supports your unique needs and interests. I want you to know that we take your privacy and the security of your personal information seriously. I also want to be transparent about the types of personal information we collect about you, how I use your personal information, and with whom I share your personal information and why. This Privacy Policy is intended to provide you with that information and to inform you of the choices you have regarding the use and retention of your personal information.

About This Policy

This Privacy Policy applies to the realtybyemma.com Website or Application and its associated products and services (“Website or Application”). The terms governing your use of our Website or Application are defined within our Terms of Use. Please note that by using our Website or Application, you are consenting to the terms defined within our Terms of Use and this Privacy Policy.

Additionally, I may develop and release new products and services from time-to-time. If the release of these products or services results in material changes to how I collect, use or share personal information about you, we will update this Privacy Policy accordingly or will provide additional notices to inform you of such changes.

The Types of Personal Information I Collect About You and How I Use It

For the purposes of this Privacy Policy, personal information is considered to be “any information that can be used to uniquely identify you or that can be reasonably linked, directly or indirectly, with you.” The specific pieces of personal information we collect about you depends on how you use my Website or Application and what services you subscribe to. However, the general categories of personal information I collect about you are described by the following:

Account Data

Account Data is information that I collect about you when you inquire about or subscribe to my products and services. This type of information typically includes name, email address, phone number, and photo, and enables me to contact you for purposes such as discussing your interest in my products and services, creating an account for you to access my online services.

Once your account has been created, additional information about you, such as account and communication preferences, may also be requested to enable you to configure and personalize your account. Whether you provide this additional information is up to you. You can choose what additional information you wish to provide, make changes to existing information, and to opt out of future communications at any time by updating your account preferences.

 

Usage Data

Usage Data is information that I collect about you regarding your use of my Website or Application, and typically includes the following:

  • Online identifiers such as IP addresses, MAC addresses and “cookie” data (see “What is a Cookie and How Is It Used?” for more information).

  • Information about the types of devices you are using to access the Website or Application including device type, browser type, operating system and language settings.

  • Information about the Website or Application pages you visit, including the date, time, and length of your page visits.

  • Information about which online services you use and how you interact with those services.

 

Usage Data helps me to optimize the design and operation of my Website or Application to best suit your needs and interests. It also helps me to diagnose, troubleshoot and fix any technical issues involving our Website or Application.

 

What is a Cookie and How Is It Used?

A “cookie” is a small text file that is stored on your computer and makes it easy for you to move around a Website or Application without having to continually re-enter information such as your username, password, preferences, and so on. I use cookies to store our Website or Application users’ preferences, record user-specific information including what pages they visit or access, customize the web page content based on users’ browser type, and to enhance your overall user experience. I also use cookies for advertising purposes. In such instances, a unique ad-serving cookie will be placed on your computer by us or one of our advertising partners. Other Usage Data may also be collected to inform, optimize and deliver targeted ads to you.

Sharing of Personal Information We Collect

Except as noted in the table below, I do not sell, trade, rent, or otherwise disclose your personal information to third parties. Where I do share personal information about you with third parties, their use of that information is strictly limited to the following:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Personal Information Retention and Protection

Protecting the confidentiality of any personal information I have collected about you is of utmost importance to me. I retain your personal information for only as long as necessary to satisfy legitimate and essential business purposes such as maintaining the performance and availability of our Website or Application and Services, complying with legal obligations, and resolving any disputes.

I also implement and maintain appropriate technical and operational controls (including encryption and access control measures) to protect your personal information while it is stored on our systems. With that said, please note that no system or data transmission is ever completely secure. While I make all reasonable efforts to protect the confidentiality of the information I collect about you, I make no guarantees, representations, or warranties with respect to the security of your personal information during storage or transmission.

Most of the information I collect about you is associated with your Website or Application user account. To help protect your account, I encourage you to use a strong password that is unique to your use of our Website or Application, never share your password with anyone, never store your password in an insecure location or manner, and logout of your account when you are finished using our Website or Application. If you suspect that your password may have been compromised or that your account has been used in an unauthorized manner, we recommend you change your account password immediately. If you require any assistance with changing your account password, please contact me using the information and methods provided in the “How To Contact Me” section of this Privacy Policy.

Requesting Deletion of Your Personal Information

At your request, I will delete (or anonymize) any information I have collected about you over the last 12 months. Please understand, though, that I will not (nor am I legally obligated to) respond to more than two such requests within a 12-month period. I may also be legally required or allowed to retain your personal information in certain circumstances even when you’ve requested that we delete your information, including:

  • Where there is an unresolved issue relating to your account such as an outstanding credit, unpaid balance, or unresolved dispute.

  • Where I need to retain your personal information for our legal, tax, audit and accounting obligations as required by applicable law.

  • Where it is necessary to maintain your personal information for our legitimate business interests such as fraud prevention or to maintain the security of our Website or Application.

 

To request deletion of any personal information I have collected about you within the last 12 months, please contact me using the information and methods provided in the “How to Contact Me” section of this Privacy Policy.

Please note that by deleting your personal information, you may lose access to or use of certain portions of our Website or Application or services. Therefore, I strongly suggest that you confirm you no longer wish to use our Website or Application or services before making such requests.

 

Notice to California Residents

If you are a resident of California, then the collection, processing and use of your personal information may be subject to the California Consumer Privacy Act (“CCPA”) as well as other applicable California state privacy laws.

As a company that does business in California and collects the personal information of some California residents, I are required to inform you of the consumer rights afforded to you under the CCPA, and to enable you to exercise those rights with regards to any personal information that I may have collected about you.

Your CCPA Rights

The Right to Know How Your Personal Information is Used

As a California resident, the CCPA affords you the right to request information about the collection, use, and disclosure of your personal information over the previous 12 months, including:

  • the categories and specific pieces of personal information about you that have been collected;

  • the purposes for which your personal information have been collected, used or sold (where applicable);

  • The categories of third parties with whom your personal information have been disclosed;

  • The categories of personal information about you that have been disclosed for a business purpose; and where applicable:

  • the categories of personal information about you sold to third parties; the categories of third parties to whom your personal information was sold; and the categories of personal information about you for each third party to whom your personal information was sold.

 

The Right to Request Deletion of Your Personal Information

You are also afforded the right to request the deletion of any personal information that has been collected about you over the prior 12 months, subject to certain exceptions. Please refer to “Requesting Deletion of Your Personal Information” section for more information.

The Right to “Opt Out” of the Sale of Your Personal Information

Under the CCPA, you may also request that your personal information not be sold to any third parties. Businesses who sell the personal information of California residents are required to respect “opt out” requests for a period of at least 12 months before requesting your authorization to resume selling your personal information.

 

The Right to Not Be Penalized for Exercising Your Rights

Lastly, businesses required to comply with the CCPA are prohibited from charging you a fee, requiring you to pay higher prices or rates for services, providing you a lower level of service, or terminating your services altogether for exercising your rights under the CCPA; understanding, however, that some personal information may need to be retained in order to continue to deliver those services to you.

How to Exercise My CCPA Rights

To request details regarding any information about you that we may have collected over the last 12 months, and/or to request the deletion of any such information, please contact me directly using the information and methods provided in the “How to Contact Me” section of this Privacy Policy.

Please note that the CCPA does not obligate me to provide the requested information to the same consumer more than twice in a 12-month period.

Opting Out of the Sale of Your Personal Information

I have undertaken extensive steps to identify whether any of our data sharing arrangements would constitute the “sale” of personal information under the CCPA. I continue to maintain that I do not sell, trade, rent or otherwise disclose personal information to a third party for “monetary or other valuable consideration” and, therefore, are not required to provide you the ability to “opt out” of the sale of your information since I do not engage in such activities.

Notice to Canadian Residents

Under Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”), business who collect the personal information of Canadian residents are required to adhere to series of privacy principles concerning their handling of such information, including: the principles of accountability; purpose; consent; limited collection; limited use, disclosure and retention; accuracy; safeguards; openness; access; and compliance.

This Privacy Policy explains my support for the principles of accountability; purpose; consent; limited use, disclosure and retention; safeguards; openness; and access. The principles of limited collection, accuracy, and compliance are addressed below:

Limited Collection

I limit the information that I collect about you to that which is necessary to support my business and to deliver my products and services to you in accordance with this Privacy Policy.

Corrections

You can make corrections to any personal information that I have collected about you by updating your account settings and preferences. If you require assistance in making these corrections, please contact me directly using the information and methods provided in the “How to Contact Me” section of this Privacy Policy.

 

Complaints and Access Requests

If you are a Canadian resident and wish to request more information about my privacy practices, to request details regarding the personal information about you that I have collected, or to file a complaint, please refer to the “How to Contact Me” section of this Privacy Policy for more information.

Transmissions of Personal Information Across International Borders

The personal information of Canadian residents may be transmitted to the facilities of third-party service providers in the United States for processing and storage in accordance with the purposes described in this Privacy Policy. All parties involved will abide by the terms of this Privacy Policy. My service providers are subject to certain safeguards, including the execution of a Non-Disclosure Agreement and the requirement that any personal information provided to them be destroyed upon completion of the service or returned to me. Personal information processed in the United States may be lawfully accessed by U.S. courts, law enforcement and national security agencies as described in the “Sharing of Personal Information We Collect” section of this Privacy Policy.

 

Use of Our Website or Application by Children

My Website or Application is not intended for use by children under 13 years of age. We would never knowingly collect personal information from or about children under the age of 13. If you are under 13 years of age, please do not use our Website or Application or provide any of your personal information to me. If you are a parent of a child under the age of 13 and become aware that your child may have provided their personal information to me, please contact me using the information and methods provided in the “How to Contact Me” section of this Privacy Policy.

 

Updates to this Privacy Policy

Occasionally, I may update this Privacy Policy and reserve the right to make these amendments or modifications at any time by posting the revised Privacy Policy on the Website or Application. When such changes are posted, it is important that you review those carefully so that you thoroughly understand the impact such changes have on the collection, storage, use and sharing of your personal information. If you have any further questions regarding this Privacy Policy, you are encouraged to contact me directly using the information and methods provided in the “How to Contact Us” section of this Privacy Policy.

 

How to Contact Us

For questions regarding my Privacy Policy or to make requests regarding any personal information about you that I collected, please email me at emma@realtybyemma.com.

Terms and Conditions

EFFECTIVE AS OF Oct 1, 2023

This website is owned and operated by Emma Gaskins Realty Group LLC DBA Realty By Emma. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors real estate advice, homes search, and sales. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, may be charged on a monthly basis to your payment method.

Return and Refund Policy

 

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 7 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: Digital products (e-books, e-guides); and (iii) Products sold through Realty By Emma's Amazon Affiliate link will not be refunded by Realty By Emma. Amazon affiliate link purchases will be refunded through Amazon directly and consumer must abide by Amazon's return policy.

 

Retention of right to change offering

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

 

Warranties & responsibility for services and products

When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.

 

Ownership of intellectual property, copyrights and logos

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Emma Gaskins Realty Group LLC DBA Realty By Emma. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof. 

You recognize and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed at the website.

Right to suspend or cancel user account

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.

Indemnification

You agree to indemnify and hold Realty By Emma harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

Limitation of liability

To the maximum extent permitted by applicable law, in no event shall Realty By Emma, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Realty By Emma assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

Right to change and modify Terms

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

Promotional emails and content

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the United States of America / PA, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in York. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

Updates to Term and Conditions

Occasionally, I may update the Terms and Conditions and reserve the right to make these amendments or modifications at any time by posting the revised Terms and Conditions on the Website or Application. When such changes are posted, it is important that you review those carefully so that you thoroughly understand the impact such changes have on the collection, storage, use and sharing of your personal information. If you have any further questions regarding the Terms and Conditions, you are encouraged to contact me directly using the information and methods provided in the “How to Contact Us” section of this Policy.

 

How to Contact Us

For questions regarding my Terms and Conditions or to make requests regarding any personal information about you that have been collected, please email me at emma@realtybyemma.com.

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